FAQ'S
GENERAL FAQs
What services does MindBoxx Technologies offer?
We offer comprehensive solutions including website development, mobile app development, custom software development, UI/UX design, digital marketing, branding, and IT consultancy.
Who are your ideal clients?
We work with startups, small businesses, enterprises, and agencies across a variety of industries such as healthcare, e-commerce, education, entertainment, food, and more. We also work for Big Businesses and Brands and also Govt. Organizations too. You can have a look on our client list for more details.
Do you work with international clients?
Yes, we work with clients globally. We have the resources and communication tools in place to ensure smooth collaboration regardless of your location. We have many happy clients across countries like India, Dubai, Singapore, Germany, Brazil and more.
PROJECT & DEVELOPMENT
How do I get started with a project?
Simply contact us through our website or email us at [sales@mindboxx.in]. We’ll schedule a free consultation to understand your requirements and guide you through the next steps.
What is your development process?
We follow an agile development process:
Requirement Gathering
Planning
Design
Development
Testing
Deployment
Maintenance & Support
How long does it take to complete a project?
It depends on the project scope and complexity. A basic website can take 1–2 weeks, while a custom software or mobile app may take a few months.
Will I be involved in the development process?
Absolutely. We keep clients in the loop at every stage through regular updates, meetings, and feedback sessions.
Can I make changes after the project starts?
Yes. We’re flexible and accommodate changes during the development cycle, although it may affect the timeline and cost.
TECH & PLATFORM
What technologies do you work with?
We specialize in technologies like Laravel, React.js, Node.js, WordPress, Flutter, Python, PHP, MySQL, AWS, and more.
Can you build eCommerce websites?
Yes. We develop secure and scalable eCommerce platforms with features like product catalog, shopping cart, payment gateway integration (e.g., Razorpay), and more.
Do you provide CMS or no-code website solutions?
Yes. We offer custom CMS solutions and are also building a platform similar to WordPress for quick, template-based website creation.
PRICING & PAYMENT
How do you charge for your services?
Our pricing is flexible—based on hourly rates, fixed project pricing, or monthly retainers—depending on your needs.
Do you offer payment plans or installment options?
Yes, we offer milestone-based payment options and installment plans for larger projects.
Is there a minimum project budget?
Yes, we typically work on projects starting from INR 25,000 (or equivalent), but we’re open to smaller gigs based on value and potential.
SUPPORT & MAINTENANCE
Do you provide ongoing maintenance and support?
Yes, we offer post-launch support, maintenance, and regular updates to keep your system secure and up to date.
What if something breaks after the project is completed?
We offer a free bug-fix period after deployment, and extended support packages are also available.
DATA SECURITY & OWNERSHIP
Who owns the code and project after development?
Once full payment is made, you own the complete rights to the source code and project assets.
How do you ensure data privacy and security?
We follow strict coding standards and data protection protocols, including NDA signing, secured hosting environments, and encrypted data handling.
CONTACT & COMMUNICATION
How do you communicate with clients during the project?
We use email, Slack, Zoom, WhatsApp, and project management tools like Trello, Asana, or ClickUp for smooth communication and collaboration.
What are your support hours and response time?
We are available from 10 AM to 7 PM IST, Monday to Saturday. However, we also offer extended or 24/7 support based on SLA agreements.